Shipping & Delivery
Have inquiries regarding shipping?
Discover essential details about delivery options, timelines, and additional shipping details here.
Information on our NZ Delivery Service
We use New Zealand Post to ship your parcels nationwide through an express delivery service.
Shipping Rates:
Free nationwide shipping on orders over $60.
Non-rural addresses: Express shipping $6.00
Rural addresses: Express shipping $9.00
Dispatch & Delivery timeframes
1. Order Processing Time:
After placing your order, please allow 1-2 business days for it to be processed and dispatched. We want to ensure that each item is carefully prepared and ready for shipment.
2. Express Delivery:
Once your order has been dispatched, we utilise an express delivery option for swift and efficient delivery. This option typically takes 1 business day for you to receive your order.
3. Order Tracking:
Keep an eye on your email for a shipping confirmation, which will include a tracking number. You can use this information to track the progress of your order and its estimate arrival time.
4. Delivery Nationwide:
Our express delivery service covers nationwide shipping, ensuring that your order reaches you promptly, no matter where you are in the country.
International Shipping
Currently, we regret to inform you that we do not offer international shipping. However, we are actively working on expanding our shipping capabilities to include international destinations. We anticipate launching international shipping services by February 2024.
We understand the importance of catering to our global customers, and we appreciate your patience as we work towards making our products accessible worldwide.
Here to Help
We appreciate your patience and understanding as we work to provide you with the best service possible. If you have any further questions or concerns, please feel free to reach out to our customer support team at support@20thcosmetics.co.nz
Thank you for choosing us!